Comments Posted By Dunric Ng
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i did not really get a accurate reply from the operators bec it seems that they don’t know the answers as well why it is no longer 30% so they will just say we wil refer you to our technical group so & so. but if i insist to disconnect they seem to be agreeable with it. for no i have decided to go on and we what happens in the coming days. so far im still 14 mbps
» Posted By Dunric Ng On October 24, 2016 @ 12:23 pm
hello raz, a strange occurence happened to my net. after i complained they send a technician and upon checking, the technician confirmed that i am getting a very slow signal which is unfair, so i called up again and they offered me to transfer to DSL but asked me to wait bec they have no available slot as of now in my area qc. They are also willing to terminate the contract if i really insist but the next day lo and behold my net speed is 14mbps! its been 4 days now and so far it is till on 14mbps! so i’ll just wait and see! the things is THE COMPLAINANT MUST INSIST THAT THE DEAL THEY OFFERED IS 30% LOWER AFTER USING UP THE DATA ALLOWANCE! as soon as the operator answer i give name and account and my first inquiry is what happens after data allowance is used up, if they answer it will be intermittent or slow i insist on HOW SLOW until they are forced to admit that officially it is 30% then i argue that they are full of deception and lies that’s how i got to be offered the DSL or Disconnection at NO CHARGES! but for now im downloading all that i can while on 14mbps glitched. With Globe there is no HAPPILY EVER AFTER! To be continued….we’ll see.
» Posted By Dunric Ng On October 24, 2016 @ 8:59 am
I will call them and see what happens then I’ll post it here… Thanks so much
» Posted By Dunric Ng On October 20, 2016 @ 5:33 pm
thank you for your reply. can i sue this as ground to terminate my contract since they are deceitful ?
» Posted By Dunric Ng On October 20, 2016 @ 4:50 pm
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hi raz, i’m on plan 1199 5mbps 50 gb according to your article after i used up my 50 gb i should still have 30% or at least 1mbps pero all i got daily is 0.20mbps do u have any advice or is this the new standard after data capped? thank you in advance.
» Posted By Dunric Ng On October 10, 2016 @ 1:46 pm